Outreach on Outreach

Revenue Operations

How We Use Activity-based Sequences to Reduce Churn

Good retention relies on your ability to get in front of the problem. At Outreach, we’re using activity-based customer health warnings to catch and solve problems early.

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Pipeline Generation Sales Management

How We Increased SDR Qualified Opportunities by 92% with Strategic Sequences

With sequences featuring customizable templates, we got our sales development team out there selling (not stuck in spreadsheets). Here’s how we integrated automation without losing personality.

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Revenue Operations

How the Flipped Classroom Model Reduced Onboarding Time by 83%

Our new onboarding process for micro and emerging businesses reduced the time new customers spend on onboarding calls from 12 hours to just two—an 83% improvement. Better yet, it allowed our customers to learn at their own pace. Here's how.

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Deal Management

How I Use Real-Time AI to Cut my Follow-up Time by 67% and Accelerate Deals

Reps usually log off calls with a mountain of action items. The next couple of hours are a mad scramble to find the right info and get answers over to their prospect. What if you could use artificial intelligence instead?

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Pipeline Generation Marketing

You're Losing Inbound Leads With a Delayed Response Time — Here’s How We Reply in Under 3 Minutes

At Outreach, we have designed an efficient inbound lead workflow. It’s highly automated to our sales team, so follow up actions with appropriate content rarely fall through the cracks—and each stage is coupled with detailed reporting. Our response time from a lead filling a form on our site to a rep reaching out with a personalized email is no longer than three minutes. Want to know how we do it?

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