Rep coaching
Increase rep participation rates and quota attainment
Outreach helps every seller perform at their full potential. With real-time guidance in every meeting, Outreach gives reps the confidence they need to win every moment, in the moment. Meanwhile, managers unlock visibility into big-picture and rep-level best practices and coaching opportunities.
Whether you’re an SDR or an account manager, the most important job that you have is to learn. It's not just about activity, it's about activity that yields effective results. Outreach is one of the core tools in our tech stack to make the change from efficiency to effectiveness and to ultimately drive execution.
Marc Maloy
President of Field Operations
Over 5,500 global customers trust Outreach
Coach reps at scale
View organized deal details in an easy-to-consume format so you know when and how to coach reps through the deal cycle. With Outreach, managers can share examples of best practices, coach on next steps, and spot risks across every deal, without having to attend every call.
Get new reps to productivity, faster
Outreach helps give reps the information they need in the moment. New reps ramp quicker, and every rep can perform at their full potential — improving outcomes across the whole team.
Rep coaching features at a glance
Summarized transcripts
Review calls at a glance, instead of having to read through or listen to the entire call.
Clips
Share important parts of a call with reps or other meeting stakeholders.
Bookmarks, notes, and action items
Ensure reps are following up on time-sensitive actions and moving the deal forward.
Playlists
Build and share share examples of best-in-class calls to help new reps onboard faster.
Kaia team trends
Compare rep performance to team benchmarks and ensure meetings are productive and not one-sided.
Saved search trends
Monitor conversation trends over time to coach reps to run effective meetings.
Topic and keyword search
Managers can filter calls to understand exactly when key topics are being discussed such as budget, authority, discovery, objections, next steps, or specific keywords.
See the full power of the Sales Execution Platform
Create quality pipeline, maximize rep productivity, and drive predictable revenue growth with Outreach.
Maximize seller productivity with high-impact sequences and playbooks that help the entire sales organization efficiently create new pipeline.
Run deep, data-driven deal inspection with reps, focusing on actions that accelerate deal velocity and boost conversion rates.
Increase conversion rates by 13% by allowing AEs and customers to jointly drive smooth, predictable purchase processes that improve deal qualification and clarify every deal’s next steps.
Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while automatically surfacing trends, new objections, and competitive threats.
Increase quota attainment with insights that guide sellers before, during, and after critical meetings. Share examples of best practices, coach on next steps, and spot risks across every deal, without having to attend every call.
Quickly identify and prioritize the winnable opportunities, spot at-risk deals, and get actionable recommendations that increase win rates.
Confidently inspect your pipeline to detect gaps, model assumptions, and scale strategies that increase conversion rates and seller productivity.
Make forecasting less manual, more frequent, and increasingly accurate. Adjust assumptions, model scenarios, and analyze trends to increase pipeline coverage and win rates.
