Platform

The Most Trusted Platform in the Industry

No matter the scale, the Outreach platform is built to ensure your organization’s data is secure and your team has the right permission levels to do their best work.

Platform Platform
Governance

Governance

Outreach provides fully customizable profiles and roles, allowing managers to guide their teams to success.

Workflow Governance

Workflow Governance

Configure built-in safeguards to keep reps on track

Account Throttle

Administrators can configure a throttle around domains to prevent teams from engaging accounts too aggressively.

Sequence Safeguards

Within Rulesets, team leads can ensure that sequences cannot be used more than once per prospect, preventing double-hits.

Ownership Safeguards

Team leads can determine whether users who are not record owners of prospects, are allowed to engage them.

Content Creation

Determine who can create sequences and templates.

User Profiles

User Profiles

Configure the right level of access to features and capabilities based on role and seniority.

Fully Customizable Profiles

Just like Salesforce, administrators can create profiles based on role based access controls.

Create Multiple Profiles

Outreach empowers administrators to create and customize as many profiles as needed, and assign them to users.

Sync Roles From Salesforce

Outreach allows administrators to build out their role hierarchies and assign users with two clicks, no matter how large the tree.

Team Organization

Team Organization

Establish Relationships For Targeted Reporting

Role Hierarchies

Just like Salesforce's role hierarchies, assigning users to the right role enables targeted reporting and governance.

Customizable Teams

When users need to be grouped in customized teams, especially when across role hierarchies, teams can be used for reporting and content sharing.

Enterprise-ready

Whatever the size of your organization, we've built Outreach to handle its unique requirements.

Data Security

Data Security

Protect your data and systems with a platform backed by the highest security standards.

  • Physical Security
  • Encryption
  • Data Usage
  • Data Privacy
  • Data Recovery
  • Data Ownership
  • Database Security
  • Integrated Services
  • Privacy & Safety Features

Certifications

Certifications

Outreach maintains multiple 3rd party certifications for security and privacy.

TRUSTe

Outreach takes your privacy seriously. Our privacy practices have been verified against TRUSTe Privacy Standards for Trusted Cloud Providers.

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ISO 27001

Outreach was the first of its competitors to achieve ISO 27001. This certification lays the ground work for our security program and policies.

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SOC 2 Type II

Outreach achieved SOC 2 Type II accreditation in December 2016. We are the first of our competitors to achieve this milestone demonstrating the continuous effectiveness of our security controls. To obtain a copy of our Type II report please contact your Account Executive.

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Privacy Shield

Outreach serves companies around the world and is an early adopter of The EU-U.S. Privacy Shield Framework.

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Cloud Security Alliance

Our customers want to know about how we secure their data. As a Cloud Security Alliance STAR registrant Outreach's security practices are available for everyone to review.

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APIs

APIs

Outreach’s robust set of APIs allow third parties to build deep integrations or allow customers to access their data.

Outreach Developer Community
Direct, Open Access for Customers