Like many CROs, Tom Hammond struggled with a lack of visibility into his team’s day-to-day activities. Relying on Salesforce and outdated spreadsheets made forecasting slow, error-prone, and frustrating. Weekly pipeline calls consumed hours, while forecast accuracy could swing by 10–20% — a margin that didn’t hold up to board-level scrutiny.
By implementing Outreach’s forecasting tool, Omniplex Learning transformed its process. What used to take hours of manual review now takes minutes, giving leaders instant access to what each rep is working on, from new business to renewals. The result: forecasting accuracy tightened to within 5%, saving time and boosting confidence in pipeline health.
“Our forecast accuracy is now within 5% — compared to being off by 10, 15, even 20% before. That’s a game changer at the board level.”
Want to learn more? Check out the full Omniplex Learning blog story, How Omniplex Scales & Forecasts Smarter With Outreach, for deeper insights.