Outreach named an April 2019 Gartner Peer Insights Customers’ Choice for Salesforce automation

Posted April 18, 2019

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By Stephen Farnsworth

Head of Partnerships at Outreach

The Outreach team is excited to announce that we have been recognized as an April 2019 Gartner Peer Insights Customers’ Choice for Sales Force Automation. Our team at Outreach takes great pride in this distinction, as customer feedback continues to shape our products and services.

According to Gartner, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in this market by verified end-user professionals.” To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate.

Here are some excerpts from customers that contributed to the distinction:

  • "As a sales leader, I was looking for a solution that that SDR's and AE's could use to keep track of organizations, contacts, and communications with prospects. This tool has enabled our team to be metric based and quantify the activity of the team and the outcome of the activity. In addition, having email sequences that are A/B tested has helped us increase our conversion. When conducting calls through the dialer to prospects you can choose the disposition of the call, as in left voicemail or even bad contact info. I would highly recommend this tool if you are looking to boost the effectiveness of your sales team." - Senior Enterprise Account Executive, Services Industry
  • "Must have tool for any sales organization. Amazing customer service, the product has transformed our prospecting effectiveness and we have gotten tremendous ROI from our purchase." - Business Development Manager, Manufacturing Industry
  • “Outreach is an excellent tool for Sales / SDR teams to manage their workflows. We've used it for a year now and have no complaints. In our experience the sequences are powerful and streamlined, offering logic that has enhanced our tactical approach to sales development. 5/5 for Outreach. We love how powerful the sequence logic is. Outreach offers much more robust capabilities than other vendors, in my opinion.” - Digital Marketing Manager, Miscellaneous

Read more reviews for Outreach here.

Everyone at Outreach is proud to be honored as an April 2019 Customers’ Choice for Sales Force Automation. To learn more about this distinction, or to read the reviews written about our products by the IT professionals who use them, please visit Gartner Peer Insights Customers’ Choice announcement.

To all of our customers who submitted reviews, thank you! These reviews mold our products and our customer journey, and we look forward to building on the experience that earned us this distinction!

If you have an Outreach story to share, we encourage you to join the Gartner Peer Insights crowd and weigh in.

Required Disclaimer:

The GARTNER PEER INSIGHTS CUSTOMERS’ CHOICE badge is a trademark and service mark of Gartner, Inc., and/or its affiliates, and is used herein with permission. All rights reserved. Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.


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