Product news

The latest and greatest from Outreach

Your wish list is our to-do list. Check out some of the highlights from our most recent quarterly product release. Our product and engineering teams are proud to build the vision for the future of Outreach, incorporating feedback and requests from you, our fantastic customers. We’re committed to continuously leveling up our platform and improving your workflows.

Outreach Research Agent

Automate account research

  • Surface insights from public sources or past interactions to improve account planning and personalized outreach
  • Enhance account views, generate handoff briefs, and deliver high-impact messaging aligned to buyer priorities
Screenshot of Outreach AI Deal Agent interface showing AI-recommended opportunity updates for accurate pipeline management.

Outreach Deal Agent

Update deals with confidence

  • Receive recommended opportunity field updates based on real conversations to maintain pipeline accuracy at all times
  • Keep sales methodology consistent, CRM data clean, and your entire team aligned – without extra work for reps

AI Personalization for LinkedIn

Personalize LinkedIn at scale

  • Generate custom LinkedIn messages using real-time prospect and account insights, plus third-party signals
  • Engage more effectively and build pipeline with messaging that resonates across every interaction

AI Personalization for Call Tasks

Talking points with context

  • Provide reps with personalized talking points before every call, using CRM, signal, and intent data
  • Lead more relevant conversations, speed up ramp time, and reduce manual call prep

Smart Data Enrichment

Fuel smarter execution with better data

Unlock more sales workflows with enhanced custom object functionality.

  • Use enriched data from third-party providers to trigger workflows, discover new prospects, prioritize accounts, and personalize outreach
  • Bring Zoominfo and SalesIntel data directly into Outreach for faster, more precise execution

Outreach Kaia Chat

Align teams inside every conversation

  • Comment, tag teammates, and share key moments directly within Kaia recordings, so everyone stays on the same page
  • Keep deals moving with in-context collaboration that speeds up decision making and drives alignment

Mobile App: Kaia smart assist and opportunities

Prep, review, and act on the go

  • Use Kaia Smart Assist to ask questions and prep for meetings with AI – right from your phone
  • Review deal insights in the new opportunity list view so you can keep deals moving, wherever you are

New customer stories

Reps at Cisco have everything they need to execute in a single place

 

Cisco uses Outreach to bring consistency to how their team of over 1,200 sellers engage with their customers and track success. The results: reps using Outreach are producing 85% more activity and closing more deals. 


Outreach demos

The platform designed for your entire revenue team

 

As GTM President, David uses Outreach to inspect pipeline, improve productivity, and boost morale. Watch as he runs through how he gets the information he needs directly from the platform in the first 30 minutes of his day.

There’s more to explore

    We’re constantly releasing new features and improvements to the platform. Chat with the team to see what our latest innovations could do for your team.