See what’s new
in Outreach
Product news
Take a look at the latest
Here are the highlights from our most recent quarterly product release. Our product and engineering teams are proud to incorporate feedback and requests from you, our fantastic customers, to continuously level up our platform and improve your workflows
Coach & Improve Performance
Supercharge your coaching
- Provide timely and valuable feedback to reps with Kaia Coach Cards
- Evaluate how your team is performing; identify coaching opportunities and trends across the team with Kaia Coaching Card Reports
- Track specific topics or categories of topics during buyer-seller conversations with Kaia Custom Topics
Prospect & Manage Accounts
One platform to execute account strategy
- Gain account intelligence to create, manage, and execute account plans with Smart Account Plans.
- Centralize essential account details, efficiently organize and access information from various sources and dive deeper with AI generated answers to questions.
- New, customizable tiles streamline account planning to guide a comprehensive account-based selling strategy
Prospect & Manage Accounts
A visual representation of stakeholders and influencers
- Create and edit a visual representation of stakeholders and their reporting lines in the buyer’s organization with the Prospect Relationship Map.
- Understand the power structure within your target accounts, including identifying stakeholders as champions or detractors to the buying process.
- Easily review past interactions, visualize prospect influence for multi-threading, and use AI to enrich your strategic planning with depth and precision.
Manage & Guide Deals
See the entire deal on a single pane of glass
- Understand key deal details: value, close date, and changes
- See a visual representation of buyer engagement activity
- View previous Kaia meeting insights, Deal Health score, and Success Plans progress all in one place
Forecast & Plan
Build a dynamic forecast in minutes
- Pipeline Dashboard: View your teams’ pipeline performance from a single view built with AI-powered win models bespoke to every team and seller in your organization.
- Forecasting: View all of the forecasts for your organization and the associated roll-up down to each individual rep and deal.
- Scenario Planner: Quickly test and plan possible forecast outcome scenarios using advanced AI modeling on different team metrics.
Coach & Improve Performance
Monitor seller activities and coach to success
Understand how your reps are performing every minute of the day. All your prospecting metrics are now available in one team activity report.
New customer stories
Reps at Cisco have everything they need to execute in a single place
Cisco uses Outreach to bring consistency to how their team of over 1,200 sellers engage with their customers and track success. The results: reps using Outreach are producing 85% more activity and closing more deals.
Outreach demos
The platform designed for your entire revenue team
As GTM President, David uses Outreach to inspect pipeline, improve productivity, and boost morale. Watch as he runs through how he gets the information he needs directly from the platform in the first 30 minutes of his day.
There’s more to explore
We’re constantly releasing new features and improvements to the platform. Chat with the team to see what our latest innovations could do for your team.
