University Outreach Live: Feature Deep Dive

If you or anyone on your team is ready to go beyond the basics, our Outreach University Live Feature Deep Dive sessions will help users dive into the details about new or high impact workflows in Outreach. Each session will cover into a new feature topic, with content focused on easy-to-follow guides and actionable use cases to optimize your Outreach workflows.

Check out our upcoming Feature Deep Dive sessions below:

• March 12th - Account Plans: Learn how Account Plans help teams align on strategy, track progress, and stay coordinated across complex accounts. We’ll walk through setup, best practices, and the AI-powered workflows that keep everyone moving in the same direction. Discover how to turn planning into a repeatable, high‑impact motion.
• March 26th - Outreach MCP: Learn how the Model Context Protocol (MCP) makes it easier for Outreach to pull the right information from the right tools at the right time. We’ll break down what MCP actually does, why it matters for everyday workflows, and how it cuts down on manual steps by keeping everything better connected.
• April 16th - AI Agents: Explore how our AI Agents can automate repetitive tasks, streamline workflows, and free your team to focus on higher‑value work. This session breaks down how they operate, where they add the most impact, and how to deploy them confidently. You’ll leave with practical examples and a clear path to putting AI to work inside Outreach.

Missed a session? Check out our Feature Deep Dive library here.

Want to keep learning? Explore our recommended resources after the session:

• What is an MCP? Unlocking the Power of Connected AI
• Forecasting Accuracy and Alignment
• Email and Sequencing Best Practices
• Next Gen Prospecting with AI