University Outreach Live: Feature Deep Dive

Hosted on the 3rd Thursday of every month at 11:00 CT

    If you or anyone on your team is ready to go beyond the basics, our Outreach University Live Feature Deep Dive sessions will help users dive into the details about new or high impact workflows in Outreach. Each session will cover into a new feature topic, with content focused on easy-to-follow guides and actionable use cases to optimize your Outreach workflows.

    Check out our upcoming Feature Deep Dive sessions below:

    • January 29th - Governance: Explore how Outreach governance settings help maintain compliance, enforce consistency, and give teams the control they need to scale confidently.
    • February 12th - Sequence Performance Report & Coaching: Explore how the Sequence Performance Report surfaces insights that help you refine messaging and coach reps more effectively. We'll break down what the data reveals, how to interpret it, and where to take action. Learn how to turn performance trends into targeted coaching moments that lift revenue.
    • March 12th - Account Plans: Learn how Account Plans help teams align on strategy, track progress, and stay coordinated across complex accounts. We’ll walk through setup, best practices, and the AI-powered workflows that keep everyone moving in the same direction. Discover how to turn planning into a repeatable, high‑impact motion.
    • April 16th - AI Agents: Explore how our AI Agents can automate repetitive tasks, streamline workflows, and free your team to focus on higher‑value work. This session breaks down how they operate, where they add the most impact, and how to deploy them confidently. You’ll leave with practical examples and a clear path to putting AI to work inside Outreach.

    Missed a session? Check out our Feature Deep Dive library here.

    Want to keep learning? Explore our recommended resources after the session: