Last modified: May 14, 2021

List of Outreach Sub-Processors

Outreach has formed positive working relationships with other organizations with the goal of safeguarding our customer data. We take privacy very seriously, and as such, we have provided a list of our sub-processors below.

Governance
Entity Name Subprocessing Activities Entity Country Notification Date
Amazon Web Services Infrastructure and primary hosting provider United States February 05, 2019
Databricks Inc. Access for Databrick's Customer Support (for Outreach) only. All customer data is hosted and processed by Outreach's internal Databricks deployment United States March 15, 2019
Microsoft Azure Infrastructure and machine learning to provide new products and services to customers United States March 09, 2020
Sisense, Inc. Analytics and reporting United States December 10, 2020
Snowflake, Inc. Data warehouse and business analytics United States March 15, 2019
Twilio, Inc. Voice Provider and other Communication Services United States February 05, 2019
Zendesk, Inc. Customer Support Ticketing System United States February 05, 2019
Maestro, Inc. Quality Assurance Reviews United States December 10, 2020
Amplitude, Inc. New User/Customer Platform Experience United States December 10, 2020
Pendo, Inc. New User/Customer Platform Experience United States February 05, 2019
Google Cloud Platform Data Storage and Enrichment Services United States May 14, 2021
Launchdarkly Product Testing United States May 14, 2021
SendGrid Email Communications United States May 14, 2021