Last modified: December 10, 2020

List of Outreach Sub-Processors

Outreach has formed positive working relationships with other organizations with the goal of safeguarding our customer data. We take privacy very seriously, and as such, we have provided a list of our sub-processors below.

Governance
Entity Name Subprocessing Activities Entity Country
Amazon Web Services Infrastructure and primary hosting provider United States
Databricks Inc. Access for Databrick's Customer Support (for Outreach) only. All customer data is hosted and processed by Outreach's internal Databricks deployment United States
Microsoft Azure Infrastructure and machine learning to provide new products and services to customers United States
Sisense, Inc. Analytics and reporting United States
Snowflake, Inc. Data warehouse and business analytics United States
Twilio, Inc. Voice Provider and other Communication Services United States
Zendesk, Inc. Customer Support Ticketing System United States
Maestro, Inc. Quality Assurance Reviews United States
Amplitude, Inc. New User/Customer Platform Experience United States
Pendo, Inc. New User/Customer Platform Experience United States