Meet UsIn early 2014, our founders found themselves short on cash and in dire need of hitting our sales goal for the company to survive. To achieve an unlikely outcome, they built themselves software to equip 3 salespeople to sell like 20. Outreach was born.
From that moment we’ve understood how technology can change the game for revenue teams. It’s what led us to believe in the power of salespeople to drive innovation. Today, we’re a determined team on a mission to change the way companies engage with their customers throughout their lifecycle.
Outreach by the Numbers
$239M in funding
Offices in 3 states
Employees in 12 states
Backed by M12 (Microsoft's Venture Fund), Lone Pine Capital, Spark, DFJ, Trinity, Mayfield and more
$1.1B valuation after Series E financing
As hungry craftspeople, we’re obsessed with continuous improvement. Because we know that true champions have the will to break through walls, we have grit and perseverance. We are one with our customers, treating their pain and success as our own. We’re always honest with ourselves, our colleagues and our community.
Working at Outreach means being part of a family where we got your back, no matter what, helping you accomplish ever greater feats and celebrating with you. We take ownership — each of us is responsible for our collective success — and we expect you to represent your authentic self. We go out of our way to find different points of view that challenge our own because we find strength in diversity and inclusion.
Sound like you?
Executive Leadership
Manny Medina
Chief Executive Officer
Manny Medina
Chief Executive Officer
Manny co-founded Outreach in 2014 and now serves as CEO. Prior to Outreach, Manny was employee number three on Amazon’s AWS team, and led the Microsoft mobile division from launch to $50M in annual revenue. He holds an MBA from Harvard and a Masters in Computer Science from the University of Pennsylvania. Manny is a model of vulnerable and transparent leadership to his employees, from his heartfelt weekly email to his employees, to the traditional Friday get-together where the whole company shares their highs and lows of the week. He is a proponent of saving the planet by consuming less and purchasing second-hand whenever possible (he might be the only CEO to take the stage at industry events in shirts purchased from Goodwill). Manny grew up in Ecuador and now lives with his wife and three children in Seattle.
Anna Baird
Chief Operating Officer & Chief Revenue Officer
Anna Baird
Chief Operating Officer & Chief Revenue Officer
As Outreach’s COO and CRO, Anna leads all business and revenue operations including Sales, Customer Success, Services, Support, Finance, IT, and Legal. With a wealth of experience in finance and executive leadership, she specializes in accelerating high growth companies and has led startups through significant fundraising events. Prior to Outreach, she served as CFO of Livongo, Senior Vice President at McAfee, and Partner at KPMG. There she was the Global Lead Partner on several premier technology companies, including Google and Intuit. Anna is a CPA and is Six Sigma Green Belt certified. When she’s not crushing it in the C-suite, Anna loves to travel. She has checked off a few bucket list items, including standing at the edge of Victoria Falls in Africa, scuba diving in Fiji and skydiving in Hawaii, but she asserts she is just getting started.
Amritansh Raghav
Executive VP of Product & Engineering
Amritansh Raghav
Executive VP of Product & Engineering
From semiconductors to enterprise software. From early stage start-ups to Microsoft and Google. Amritansh is driven for solving business problems by creating innovative technologies and engaging product experiences at all scales. He has a diverse background ranging from cloud infrastructure, operating systems, real-time networking to developer platforms, enterprise productivity and consumer communications. Right before joining Outreach Amritansh was Corporate Vice President at Microsoft, where he was responsible for Skype and oversaw all aspects of its development. Outside of work, Amritansh is passionate about fitness and healthy eating. Amritansh oversees the Engineering, Product and User Experience teams at Outreach with the goal of helping the teams scale, learn and support our mission.
Margaret Arakawa
Chief Marketing Officer
Margaret Arakawa
Chief Marketing Officer
As Outreach's CMO, Margaret oversees all aspects of marketing including brand, communications, demand generation, and product marketing. Margaret has extensive experience in tech and marketing - most recently she spent 20 years at Microsoft where she held several positions with increasing responsibility in the global Windows, Security, and Cloud & Enterprise business groups. Margaret earned a Bachelor of Science degree from The Wharton School of the University of Pennsylvania and a Master of Business Administration degree from the Kellogg School of Management. When she's not helping to shape Outreach's brand, Margaret and her firefighter husband are fighting childhood cancer through their passionate support of the Leukemia & Lymphoma Society's Firefighter Stairclimb. Margaret along with her husband and son, live in the Seattle-area.
Mike Zinne
SVP of Customer Success
Mike Zinne
SVP of Customer Success
As SVP of Customer Success, Mike’s business mantra is simple: to make customer relationships more meaningful, personal and productive. Affectionately known as “Zinne” to his colleagues, Mike comes to Outreach after a recent stint as VP of Customer Experience at Zendesk, where he ran Support, Customer Success, Solutions Consulting, Professional Services and Training. Prior to that, Mike held an executive role at Oracle, where he led a team of more than 120 in the company’s North American solutions consulting group. Mike brings a proven track record of building and deploying world-class customer success teams. He has successfully managed global customer success organizations, and thrives on delivering simple approaches to customer delight. While his passion is customer delight, Mike also has experience in a wide range of executive roles and is an asset when it comes to managing profitability and growth in SaaS organizations. Outside of work, he enjoys the great outdoors. Mike is an avid skier and loves summer water sports. You can also find him chasing around his two young children or hiking in the beautiful Pacific Northwest.
Board Members
Rajeev Batra
Mayfield
Rajeev Batra
Mayfield
Rajeev Batra is an experienced investor and former enterprise software entrepreneur and executive. His operational experience includes working at both early-stage startups and mid-stage companies in sales, marketing, product, and technical roles. Three of these were industry-defining companies that went public and were later acquired: Siebel Systems, Scopus Technology, and Open Environment Corporation. He was also on the founding team of NetNumina Solutions, an IT consulting firm, which was acquired by Keane. He holds an MBA from Harvard Business School, a Masters in Electrical Engineering from Cornell University, and a Bachelors in Electrical Engineering from the University of Maryland at College Park, where he serves on the Board of Visitors of the A. James Clark School of Engineering.
Sue Bostrom
Formerly of Cisco Systems
Sue Bostrom
Formerly of Cisco Systems
Sue Bostrom was executive vice president and chief marketing officer at Cisco Systems, where she worked for 14 years and was responsible for the company’s positioning, branding, advertising, and product marketing. She was also responsible for Cisco’s Worldwide Government Affairs and Small Business Council and was the executive sponsor of the Women’s Initiative. In addition, she built and led the Internet Business Solutions Group (IBSG), which brought vertical expertise and Internet business best practices to global Fortune 500 companies and heads of state. She has also held leadership positions at National Semiconductor and McKinsey & Company. In addition to Outreach, Sue is on the board of directors of public companies ServiceNow, Nutanix, Anaplan, and Cadence Design Systems. She serves on the private company boards of GitLab and Druva.
Sam Fort
DFJ Growth
Sam Fort
DFJ Growth
Sam Fort joined DFJ Growth in 2010 and has been actively involved with the firm's investments in AnyVision, Avant, Chef, Cylance, DataRobot, DataStax, Formlabs, Front, Katerra, Outreach, Ping Identity (Vista Equity), SimpliVity, Sisense, Tumblr (Yahoo!), Yammer (Microsoft), and Yellowbrick Data. His areas of interest include enterprise applications and infrastructure, financial technology, consumer marketplaces, and products leveraging advancements in AI. Before he joined DFJ Growth, Sam worked with TPG Capital's technology team in San Francisco, where he focused on identifying and investing in late-stage technology businesses. Previously, Sam worked with Morgan Stanley's investment banking team focusing on mergers, acquisitions, and initial public offerings for companies in the technology, media, and telecommunications sectors. He received BSE and BA degrees from the University of Pennsylvania, where he studied electrical engineering and economics, and also played for Penn's nationally ranked club volleyball team. Sam holds an MBA from Stanford University's Graduate School of Business. He serves on the board of directors of America SCORES Bay Area, a non-profit providing after-school literacy classes and team sports for Bay Area elementary and middle schools.
Sarah Imbach
Angel Investor
Sarah Imbach
Angel Investor
Sarah Imbach is an active angel investor and start-up advisor who is helping drive change for women in technology. Before locating to the Northwest in 2011, Sarah was an early operating executive at three of the most well-known consumer companies to come out of the valley in the last 20 years: PayPal, LinkedIn, and 23andMe. Since moving to Seattle, Sarah has shifted from running start-ups to investing in them. Sarah has made over 40 investments in early-stage companies. Her primary investing focus has been consumer, marketplaces, and Saas software companies. Sarah currently serves on seven boards and advises several other companies.
Karan Mehandru
Trinity Ventures
Karan Mehandru
Trinity Ventures
Karan Mehandru is a General Partner at Trinity Ventures, where he advocates for CEOs and supports their professional and personal development. He focuses on early-stage investments in SaaS, big data, cloud computing, and mobile startups. Karan has led Trinity’s investments in Act-On Software, Auth0, Boomerang Commerce, Cohesity, Jama Software, MileIQ (acquired by Microsoft), Preact (acquired by Spotify), RJMetrics, ScaleArc, Simply Measured, Outreach, and WayUp. He also works closely with Taulia. Prior to joining Trinity in 2010, Karan worked at Scale Venture Partners, where he focused on growth-stage investments in enterprise software, SaaS, IT infrastructure, cloud computing and related areas. He spent almost a decade earlier in his career working in operating roles such as product development, marketing and sales for startups and billion-dollar tech firms. Karan earned a Bachelor of Engineering from Carleton University in Ottawa, Canada and a Master of Management Science from Stanford University. An accomplished athlete, Canadian and Indian dual citizen, and long-time US resident, Karan brings his competitive spirit and global outlook to all of his investments as well as his philanthropic pursuits. He is on the Board of Directors of Stanford University’s DAPER Fund and is a Charter Member of C100, a non-profit supporting Canada’s innovation economy.
