Unlock revenue with new Outreach University Certification Program

Posted February 1, 2021

Evan luberda headshot

By Evan Luberda

Instructional Designer at Outreach

When business leaders buy technology, they often have concerns about the ease of adopting and administrating the new solution.

And rightfully so. Companies want to maximize the value, benefits, and ROI of the investments they make in technology. However, that can be difficult to do if a company doesn’t have anyone who knows, understands, and has mastered the technology well enough to take full advantage of it.

That’s why our team recently launched the Outreach University Certification Program, the industry’s first comprehensive certification program specifically designed for sales engagement technology.

Build Confidence in Your Sales Engagement Skills

The new Outreach certification program provides company administrators with a way to demonstrate their knowledge and skills in using our sales engagement platform. By validating their expertise of the technology, they can help drive use and maximize ROI across their entire sales operations.

To ensure every individual who participates in Outreach’s certification program meets (or exceeds!) certain professional standards, the assessment is conducted via a two-hour proctored exam.

The exam covers these core areas:

  • Content creation
  • System configuration (governance)
  • Data and user management
  • Integrations
  • Triggers
  • Platform functionality, navigation, and reporting
  • Voice
  • Troubleshooting

The first exams for the certification are available now.

Once participants are fully certified, they can immediately apply their skills in Outreach in their day-to-day job and list their certification on their LinkedIn profile and resume.

Drive Results with Specialized Sales Engagement Skills

It’s early, but we’ve already received a lot of great feedback from the technology community about our certification program — and some of our largest customers have seen time savings of up to 20 hours per month.

“This certification captures the core components of Outreach administration and the key strategies that drive success,” said Jordan Greaser, CEO of Greaser Consulting. “Becoming Outreach certified is a must to prove you have the skills and knowledge to administer Outreach effectively in any organization.”

In conjunction with the certification program, we redesigned our comprehensive self-service training portal. With Outreach University, your sales reps can enhance their sales engagement skills whenever needed through live trainings and on-demand courses. Your team can also connect with personalized consultants through our industry-leading professional services offering, which is the largest service partner ecosystem in sales engagement.

To unlock the next level of sales engagement for your organization and prove your own mastery of Outreach, register for the exam today.


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