Announcing ISO 27001 certification for the 4th year in a row!

Posted June 15, 2018

By Martin Rues

CISO at Outreach

At Outreach, our users’ security is paramount. We take every precaution to protect your information so that you can focus on bringing innovations to market through your extraordinary products and services.

That is why we are proud to announce Outreach has achieved ISO 27001 certification for the 4th consecutive year!

ISO 27001 is one of the most widely recognized and internationally accepted information security standards. It’s one of the few standards that uses a top-down, risk-based approach to evaluation. It identifies requirements and specifications for a comprehensive Information Security Management System (ISMS), defining how an organization should manage and treat information more securely, including applicable security controls.

In order to achieve this certification, Outreach’s compliance was validated by an independent auditor. We are happy to report that, after demonstrating an ongoing and systematic approach to managing and protecting company and customer data, the review was completed with zero findings. The scope of the ISO certification encompasses:

  • All information systems owned by and used by Outreach
  • Headquarters in Seattle
  • All staff, contractors, and third parties using Outreach systems

So what does this mean for you?

In short, keep doing what you’re doing with confidence that you are protected. This certification is additional proof of our commitment to information security. It plays an important role in assuring our customers that Outreach takes all necessary steps to keep their data safe, secure, and accessible.

Our company-wide approach to data protection ensures the highest standard of security for our customers, and we are honored to be leading the Customer Engagement space in compliance, setting an example for partners and competitors alike.

For more information on our ISO 27001 certification, GDPR and other security-related questions, please visit our Trust page.


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