Make every call count with real-time intelligence
Outreach’s conversation Intelligence is powered by Kaia™, an AI-powered virtual assistant, that joins and records live meetings, captures real-time transcription, and delivers on-demand confidence. With Outreach, new reps ramp up faster, sellers run more productive meetings, and managers can tap into the details and trends across all conversations.
Our reps used to spend way too much time listening to an entire call just to make sure that they captured action items, challenges, and other key information. Kaia has really enabled them to do that in at least half the time, if not less, and gives them back several hours a week.
Over 5,500 global customers trust Outreach
Remove painful non-selling tasks
Boost rep productivity by automating tedious sales tasks before, during, and after meetings. Kaia automatically transcribes entire meetings while capturing key moments, action items, and behaviors — so reps can stay focused on the customer, not on taking notes.
Turn data into deals
Identifying risks and staying ahead of the competition requires diving deep into deals, meeting notes, and data — and it takes massive amounts of time. Let Kaia do the work for you with a single view that recaps the rich history of all your meetings.
Conversation intelligence features at a glance
Real-time call recording and transcription
To build accurate transcripts, the Kaia language model learns your organization’s unique vocabulary: product names, competitors, and other industry terms.
Kaia surfaces enablement-created content cards at the right moment in virtual meetings, so reps can easily answer questions about competitors, product features, pricing, and more.
Action item detection and follow-up
Kaia detects when action items are spoken and syncs them to the meeting transcript. After the call, those action items can easily be added as follow-up tasks.
Bookmarks and notes
Capture important details and add personalized notes to remind yourself of critical information in context of the sales conversation.
Find key moments within a conversation by searching for topics, keywords, phrases, or other meeting information within a call recording transcript.
Talk time report
View rep meeting performance to understand how often reps are asking questions to ensure the buyer stays engaged. Compare rep performance to team benchmarks to ensure meetings are productive and not one-sided.
Compile best-in-class-calls and share with the team to learn how to handle objections, questions, or competitive threats.
Automated meeting email summary
Keep deals moving forward with an automatically created, customizable meeting summary.
See the full power of the Sales Execution Platform
Create quality pipeline, maximize rep productivity, and drive predictable revenue growth with Outreach.
Maximize seller productivity with high-impact sequences and playbooks that help the entire sales organization efficiently create new pipeline.
Run deep, data-driven deal inspection with reps, focusing on actions that accelerate deal velocity and boost conversion rates.
Increase conversion rates by 13% by allowing AEs and customers to jointly drive smooth, predictable purchase processes that improve deal qualification and clarify every deal’s next steps.
Run winning sales meetings with real-time, in-meeting enablement that decreases rep ramp time while automatically surfacing trends, new objections, and competitive threats.
Increase quota attainment with insights that guide sellers before, during, and after critical meetings. Share examples of best practices, coach on next steps, and spot risks across every deal, without having to attend every call.
Quickly identify and prioritize the winnable opportunities, spot at-risk deals, and get actionable recommendations that increase win rates.
Confidently inspect your pipeline to detect gaps, model assumptions, and scale strategies that increase conversion rates and seller productivity.
Make forecasting less manual, more frequent, and increasingly accurate. Adjust assumptions, model scenarios, and analyze trends to increase pipeline coverage and win rates.