Outreach University Live: Persona Spotlight

Persona Spotlight sessions dive into how different roles (like AEs or CSMs) are driving results with Outreach tools. Tune in each month to hear real stories directly from Outreachers about how they use the tools and where they find success in their own workflows. Each session will feature a spotlight on an Outreach expert and end with live Q&A.

Check out our upcoming Persona Spotlight sessions below:

• February 3rd - CSM: Customer Success teams play a critical role in driving retention and growth and Outreach can help make that work more efficient and impactful. In this live session, our CSMs will tell you how you can use Outreach to stay proactive, personalize communication at scale, and never miss a follow-up.
• March 3rd - Marketing: See how marketers use Outreach to drive campaign execution, accelerate lead follow‑up, and partner more effectively with sales. This session highlights persona‑specific workflows, reporting, and collaboration tips. You’ll leave with new ways to scale your programs and measure their impact across the funnel.
• April 7th -AE: Selling is a fast-paced game and AEs that use Outreach stay one step ahead and crush their quotas! In this live session, our all-star AEs will share how they use Outreach day-to-day to streamline their workflows, personalize outreach at scale, and keep momentum across every stage of the sales cycle.All sessions will be recorded and available to each registrant afterward.

All sessions will be recorded and available to each registrant afterward.

Want to keep learning? Explore our recommended resources after the session:

• How a Customer Success Manager sets new accounts up for success
• Outreach University Learning Track for AEs
• XDR Foundations Checklist
• Outreach University Learning Track fo XDRs
• Outreach University Learning Track for Sales Managers