AWS + Outreach

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Outreach partners with AWS to help our customers improve their sales execution and reach their full potential with our cloud-native architecture. Outreach is also available in AWS Marketplace, offering a simplified implementation with consolidated billing, custom pricing and terms, and the ability to retire your Enterprise Discount Program (EDP) commitment when applicable.

We always look for new ways to extend the capabilities of our customers. With the addition of Outreach in AWS Marketplace, we'll be able to bring even more value to our enterprise customers by helping them close the sales execution gap.

Carol Potts

Americas Head of ISV Sales

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Outreach uses Amazon Web Services (AWS) to host its cloud infrastructure. AWS is a secure cloud services platform, offering compute power, database storage, content delivery and other functionality to help us continue to grow with our customers.

AWS security and operational processes for its network and infrastructure services are documented here: Amazon Web Services: Overview of Security Processes. This document includes an overview of AWSs data center controls, including:

  • Physical and Environmental Security
  • Fire Detection and Suppression
  • Power
  • Climate and Temperature
  • Management
  • Storage Device Decommissioning: AWS uses the techniques detailed in NIST 800-88 (“Guidelines for Media Sanitization”) as part of the decommissioning process.
  • Amazon’s infrastructure fault tolerant design: Core applications are deployed in an N+1 configuration, so that in the event of a data center failure, there is sufficient capacity to enable traffic to be load-balanced to the remaining sites.
As an AWS Marketplace seller and an avid Outreach customer, I'm excited for this partnership to be able to purchase Outreach via AWS Marketplace.
Marcela Yang
Sr. Director, Global Revenue Applications and GTM Infrastructure at Treasure Data

Customers can obtain further details of AWS compliance and security position via their website at:

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