Data Security
Protect your data and systems with a platform backed by the highest security standards.
- Physical Security
- Encryption
- Data Usage
- Data Privacy
- Data Recovery
- Data Ownership
- Database Security
- Integrated Services
- Privacy & Safety Features
Certifications
Outreach maintains multiple 3rd party certifications for security and privacy.
SOC 2 Type II
The SOC 2 is a report based on the Auditing Standards Board of the American Institute of Certified Public Accountants' (AICPA). The purpose of this report is to evaluate an organization’s information systems relevant to security, availability, processing integrity, confidentiality, and privacy. The AICPA created the Statement on Standards for Attestation Engagements No. 18 (SSAE 18) to keep pace with globally recognized international accounting standards. Outreach maintains an annual SOC 2 Type II certification.
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ISO 27001
ISO/IEC 27001 outlines and provides the requirements for an information security management system (ISMS), specifies a set of best practices, and details the security controls that can help manage information risks. Outreach maintains 27001 certification.
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ISO 27701
Industry standard certification for privacy and demonstrates compliance with internal controls attested to by an external auditor. The scope of the audit includes compliance requires related to GDPR and CCPA. Outreach maintains 27701 certification.
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Cloud Security Alliance (CSA) Security, Trust, Assurance, and Risk (STAR)
Outreach has performed a self-assessment using the CSA (Cloud Security Alliance) STAR (Security, Trust, Assurance and Risk) attestation. The CSA aims to build standards and transparency through a common framework.
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HIPAA
The Health Insurance Portability and Accountability Act of 1996 (HIPAA) is a federal law that required the creation of national standards to protect sensitive patient health information or ‘Protected Health Information’ (PHI) from being disclosed without the patient's consent or knowledge. Outreach has achieved an independent HIPAA attestation.
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Outreach’s robust set of APIs allow third parties to build deep integrations or allow customers to access their data.
Outreach Developer Community
Our wonderful community of customers and partners have built tools to make integration fast and easy.
Direct, Open Access for Customers
The platform API gives customers and partners access to multiple endpoints for read and write access.