Outreach provides fully customizable profiles and roles, allowing managers to guide their teams to success.
Configure built-in safeguards to keep reps on track
Administrators can configure a throttle around domains to prevent teams from engaging accounts too aggressively.
Within Rulesets, team leads can ensure that sequences cannot be used more than once per prospect, preventing double-hits.
Team leads can determine whether users who are not record owners of prospects, are allowed to engage them.
Determine who can create sequences and templates.
Configure the right level of access to features and capabilities based on role and seniority.
Just like CRM, administrators can create profiles based on role based access controls.
Outreach empowers administrators to create and customize as many profiles as needed, and assign them to users.
Outreach allows administrators to build out their role hierarchies and assign users with two clicks, no matter how large the tree.
Establish Relationships For Targeted Reporting
Just like CRM's role hierarchies, assigning users to the right role enables targeted reporting and governance.
When users need to be grouped in customized teams, especially when across role hierarchies, teams can be used for reporting and content sharing.
Whatever the size of your organization, we've built Outreach to handle its unique requirements.
Protect your data and systems with a platform backed by the highest security standards.
Outreach maintains multiple 3rd party certifications for security and privacy.
Outreach achieved SOC 2 Type II accreditation in December 2016. We are the first of our competitors to achieve this milestone demonstrating the continuous effectiveness of our security controls. To obtain a copy of our most recent Type II report please contact your Account Executive.
Learn More →Outreach was the first of its competitors to achieve ISO 27001. This certification lays the ground work for our security program and policies.
Learn More →Outreach serves companies around the world and is an early adopter of The EU-U.S. Privacy Shield Framework.
Learn More →Our customers want to know about how we secure their data. As a Cloud Security Alliance STAR registrant Outreach's security practices are available for everyone to review.
Learn More →Outreach was the first of its competitors to achieve ISO 27701. This is an industry standard certification for privacy and demonstrates compliance with internal controls attested to by an external auditor. The scope of the audit includes key controls from GDPR and CCPA.
Learn More →Outreach’s robust set of APIs allow third parties to build deep integrations or allow customers to access their data.
Our wonderful community of customers and partners have built tools to make integration fast and easy.
The platform API gives customers and partners access to multiple endpoints for read and write access.
Utilize plug-ins to render your application more directly inside Outreach.