Drift Integration
This integration has been built by the Outreach engineering team and is fully supported.
This integration has been built in tandem by Outreach engineering and our partner, and are supported by both companies.
This integration has not been built by the Outreach engineering team and is vendor-supported.
Hang tight! This integration is not yet generally available.

Book more meetings by driving your most engaged prospects into a personalized conversation from Outreach

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Engage more prospects by turning email clicks into real-time conversations

Engage more prospects by turning email clicks into real-time conversations

By combining Outreach and Drift, sales reps can provide an amazing buying experience by sending emails with Outreach that drive directly to Drift conversations and connect buyers with sellers immediately. Book more meetings, shorten the sales cycle, and deliver the best buying experience for your prospects today.


Key Features

  • Drive Real-Time Conversations With All Of Your Outreach Sequences

    When a prospect clicks any link to your website in your Outreach sequence, they’ll be greeted by you (yes, you!) with a personalized Drift message on your website. If you aren't around, no problem—a bot can jump in and book a meeting on your behalf.

  • Automatically Follow Up With Prospects You Chat With In Drift

    Now after chatting with a prospect in Drift, you can enroll them in an Outreach sequence directly from Drift. That way, you’ll never forget to follow up.

  • Get Insights You Need To Close Deals Faster

    After a prospect has clicked your link and chatted with you on Drift, see a full transcript of that conversation in your Outreach activity feed. Now you have the context you need before your next step with them.

  • Trigger Off External Drift Events

    After you've chatted with your prospect on Drift, you can determine if they should stay in sequence or if another action should occur. Use Outreach triggers to customize what happens next.

  • Manage The Drift Application In Outreach

    Admins can now manage your org's use of the integration in the Outreach org settings. Select which Drift events you want in Outreach activity feeds, and on which webpages you want the Outreach + Drift integration to work.

  • Use Filters To Manage The Drift Activity You See

    Drift will post new conversations, new meetings, prospect messages, and rep messages directly into Outreach (depending on what your admin has selected). See these messages by filtering external Drift events into your activity feed.