Native Integration
Dialpad
Call, Connect, and Coach without ever leaving Outreach
Power your voice with a fully integrated phone system
Who wants to toggle between multiple apps, screens, or windows? Not your reps, that’s for sure.
With Dialpad, reps can click to call straight from inside Outreach with access to call controls, integrations with other systems like your CRM or help desk, and live call transcriptions. Have ramping reps? Coach them at scale with rep recommendation cards that pop-up when keyword triggers are mentioned, like competitors or pricing FAQs.
Key Features
Initiate Click to Call
Click to call on any prospect’s phone number to initiate a new phone call straight from inside Outreach
Access Call Controls in One Click
Gain single-click access to call controls like record, mute, and transfer from the Dialpad Everywhere widget
Gain a Holistic View of Your Prospect
View prospect activity with the other tools you use (Salesforce, Zendesk, Gmail) from the Dialpad Everywhere widget
Capture Every Word
Real-time call transcriptions capture the entire convo so reps can stay on track without interrupting the flow of conversation
Ramp Your Reps
Trigger rep recommendation cards based on keywords said during calls, like competitor mentions or pricing questions
