From In-Person to Virtual: How to Successfully Onboard New SDRs

On-Demand Webinar

While office lunches have been paused, the need to onboard new sales development reps has not. Since sheltering-in-place, Outreach SDR Manager Ken Amar has onboarded more than 90 new sales reps across 13 different classes, and will share Outreach’s best practices in recreating the excitement, energy, and educational tips to make your new SDRs as successful as possible.

In this on-demand webinar, learn how to structure and schedule remote onboarding SDR classes, transition in-person exercises to Zoom classes, and recreate the excitement of in-person team-building (gong optional!). Additionally, Kaitlen Kelly, SDR Team lead at Outreach, will share how she’s extended these best practices by onboarding international team members and how managers can replicate her success.

Moderated by Shelbi Luchini, Customer Success Enablement Manager at Outreach, attendees will also hear how to extend these remote onboarding practices across revenue teams, and hear from Outreach alum Jordan Greaser how he has supported his own teams during this time.


  • Shelbi Luchini, Customer Success Enablement Manager @ Outreach


  • Ken Amar, SDR Manager @ Outreach
  • Kaitlen Kelly, SDR Team Lead @ Outreach
  • Jordan Greaser, Founder & CEO @ Greaser Consulting