Company News

September Monthly Round-Up

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Sunny Bjerk

Product Storyteller

September was one for the history books. Brazilian surfer Maya Gabeira broke the world record for largest wave ever surfed, and she has no plans of stopping. Similarly, Outreach rode a pretty big wave of its own last month, as Forrester named Outreach a leader in The Forrester Wave™: Sales Engagement, Q3 2020. We earned the highest scores possible in 11 criteria in the evaluation and received the highest score of any vendor in the current offering category. Learn more about the Forrester Wave, our latest releases, and even more awards in our latest Monthly Round-Up.

Outreach Named a Leader in Sales Engagement By Forrester

In September, Outreach was named a “Leader” in sales engagement, earning the highest score possible in 11 criteria. Earning the highest marks possible on platform features including user experience interface, workflow steps, and email, calendaring, and content templates, as Manny notes, we wanted to align ourselves around our customers’ success.

Read more about the announcement, Manny’s thoughts, and the report here.

Greater Funnel Insights with New Activity Tracking

From closers working multiple opportunities at a large enterprise account, or customer success managers working on renewals, customer-facing reps need complete control over how emails are associated with their opportunities.

Now, Outreach gives sales reps the flexibility to assign an email with the correct opportunity, giving a greater level of customization and oversight within the context of the conversation and each recipient.

This new opportunity drop-down functionality ensures activities end up in the right place, giving reps and managers a clearer picture of how conversations are going with deals. All of this can be done right from the Gmail inbox experience.

This feature will be available October 12th—for more information, check out our support article.

Bulk Picklist Value Creation Enhancement

Is it Connecticut, Conneticut, CT, or Conn? One of the greatest things about sales is the human aspect, but sometimes our individuality can cause data issues, especially when it comes to data entry. If your teams are using different values or spellings for the same field, it can cause havoc on your data and lead to unintentional triggers that confuse opportunities and ownership.

Now, we are giving Outreach Admins the confidence and control over their data by allowing them to copy and paste Picklist/Dropdown values and enter them in bulk into Outreach.

With this new feature, we give admins and their teams the data consistency needed for more accurate reporting and more consistent workflow execution.

For more information and to get started, check out our support article for more information.

New Hybrid Modern Authorization

Our customers’ security is important to us, and whether your teams are using on-premise or cloud servers, we now support customers who have on-premise and two-factor authentication email connections.

With new Hybrid Modern Authorization, Outreach supports your preferred privacy and security configurations.

Learn more about connecting your email in our support article.

Outreach Named to Forbes 100 and LinkedIn Top Start-Ups 2020 Lists

For the third-year in a row, Outreach was named to the Forbes Cloud 100 list, a definitive ranking of the top 100 private cloud companies across the globe. Measured on criteria including market leadership, estimated valuation, operating metrics, and people & culture, Outreach was the only sales engagement platform company to make the list, and nearly 60% of the other companies listed are Outreach customers.

We are also proud to be part of LinkedIn’s Top StartUps for the year! We are proud to have grown the company and our employees’ engagement and expertise during this new remote environment, and can’t wait to keep unveiling what’s next.

Congratulations to all the other companies listed on the Forbes and LinkedIn lists, we are proud to be in good company!


Stay tuned for more product updates, events, and ground-breaking news here!