Product News

July Monthly Round-Up

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Sunny Bjerk

Product Storyteller

In July, we released two new products to give you greater insights to help reps and managers exercise more precise strategies. Read more below in our latest Monthly Round-Up.

Outbox Email Schedule

We are always looking to improve the user experience, and with our new Outbox Email Schedule, you can now see how long it will take before an email is delivered. Now, users will be able to see the reason for delay, along with a message that shows when the message will be sent.

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Now users can see when an email will be sent and the reason for the delay, allowing you to fine tune your strategies.

This feature lets users know exactly when an email will be sent to a prospect who is added to a sequence, and gives you greater control about when to communicate to prospects and maximize engagement.

To learn more about how Outreach schedules email deliveries, read our support article.

Last-Touch Sequence Attribution

While closing deals is always the goal, sales leaders have had a historically difficult time determining which activities led to the opportunity and scaling those activities to drive revenue at scale. Outreach has brought transparency to revenue generation with Last-Touch Sequence Attribution, which identifies the last Sequence the prospect was in before they were converted to an Opportunity in Salesforce.


Now, sales managers can compare the effectiveness of Sequences across all facets of the opportunity over time--by quarter or year over year--and can prioritize the Sequences that build your pipeline.

Read our support article to learn how to install the package and configure Outreach and Salesforce. If you need help, let your Customer Success Manager know!