Dec 07, 2017 | Product News
Drive more connections with Outreach + ConnectAndSell
Do you ever feel like you’re wasting hours at a time, endlessly dialing prospects, without ever actually talking to someone on the other end? Sadly, we’ve all been there -- slowly losing our sanity to that staticky hold music that will be stuck in your head for days (or worse, a 2007-era ringback tone). However, for sales teams like yours to drive impact in your jobs you need to connect with your prospects. And that means actually getting them on the phone.
That’s why we’re stoked to announce our exciting new ConnectAndSell integration, the high-velocity dialer that combines best-in-class dialing technology with a human touch to get sales reps 8-10x more conversations.
So, here’s the deal: your sales reps really do have to do it all — email, social, and phone conversations. And with ConnectAndSell + Outreach at their command, they will get it done quickly, cleanly, smoothly and, dare I say, effortlessly. Chad Burmeister
At Outreach we believe in intelligent automation - that is, automating the meaningless, manual tasks that don’t matter (like listening to that Usher ringback tone) so you can spend more time making real connections with real people. Outreach and ConnectAndSell are combining forces to bring call-heavy teams a complete solution for multi-channel sales execution. This integration increases connect rates by integrating ConnectAndSell directly into Outreach’s task workflow for sales reps -- transforming one-at-a-time call tasks into lightning-speed ConnectAndSell sessions that execute your calls in minutes instead of hours.
How It Works
Together, Outreach and ConnectAndSell allow users to quickly execute their outstanding call tasks while automatically updating prospect and task details in Outreach based on the outcomes of their call attempts and conversations.
Our integration will support the following activities for our shared customers:
- List generation: You can pull in active call tasks (and the associated prospect information) from Outreach into ConnectAndSell via API for a specified user and call the associated prospects via ConnectAndSell.
- Bidirectional data sync: Call tasks are updated in Outreach once a call attempt has been made using ConnectAndSell, prospects are removed from a sequence if a call attempt in ConnectAndSell results in a conversation, and Outreach is updated with conversation notes, disposition, and purpose logged in ConnectAndSell.
- Integrated workflows: With a fully embedded workflow, referrals and follow ups logged in ConnectAndSell, automatically create new prospects and tasks, respectively, in Outreach.
ConnectAndSellcombines patented technology with human intelligence to navigate voicemail, IVR phone menu trees, and gatekeepers so sales reps can focus on selling. By using ConnectAndSell, existing Outreach customers can:
- Use ConnectAndSell call agents (think call center working on behalf of one rep) to dial all outstanding Call Tasks in Outreach task flow.
- Only connect with live human conversations and avoid time spent with gatekeepers and voicemails.
- Reduce labor cost and time efficiency per rep by maximizing conversations.
At the end of the day, it takes a whole lot of dials to get a conversation. But conversations, not dials, are what’s going to help you connect with prospects and crush your quota. With our ConnectAndSell integration, you can spend less time connecting your phone, and more time connecting with the person on the other end of the line.